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Customer Reviews
Adore Ultrasonic Aroma Diffuser-Cool is rated
out of
5 by
21.
Rated 5 out of
5
by
Daisy75 from
Everyone needs one in their life!
A gift from my gorgeous husband, I’ve had it switched on for the first time for less than 1 hour & I am utterly hooked! Where has this been all my life? Right now I feel life I’m in the Amazon! The lights are out in our bedroom, we have this warm, pretty, rainbow mood light with the most amazing scent smoking out the top of the little black pot as we listen to birds & tropical creatures gently chirping away... honestly it’s like something out of “Avatar”.... If you don’t own this... buy it! If there’s someone you love or like a lot buy it for them! Everyone needs one in their life!
Date published: 2018-06-24
Rated 3 out of
5
by
d726 from
What I hoped for but
I very much wanted a diffuser and was pleased spread about this one. I like the extra features, particularly the music, and it is easy use. The remote is very helpful, too. However, our remote stopped working after one use. I am hopeful this was simply due to a dead battery, and indeed, upon replacing the battery it is working again. It really should have been sent with a working, fully charged remote, or no battery at all. Not easy to replace, either. Super small screw needs to be removed to get to the battery which is a flat quarter size, not a AA or AAA.
Date published: 2019-01-26
Rated 1 out of
5
by
HMunoz from
Waste of money
Did my research before I bought this diffuser. First it kept leaking water then the remote didn’t work replaced battery, got the music to work but remote is so sensitive it’s very difficult to do anything else. So I had to unplug the product to stop music. Woke up in the morning to diffuser still on, no water and it didn’t automatically turn off. The colors are relaxing but I am so annoyed with this diffuser. The remote controls everything. Would not waste your money!!!
Date published: 2019-10-26
Rated 5 out of
5
by
Cat S from
Calming, relaxing and beautiful!
I received this yesterday and put it to use right away! I didn't realize that it played music too! The colors are beautiful and you can stop on your favorite one or just turn the colors off. Within minutes my room was smelling beautiful!!
Date published: 2018-10-25
Rated 1 out of
5
by
oiler7484969 from
Remote broke in two days
Don’t buy this. Remote literally stopped working two days after it arrived in the mail. Seems other reviews say the same thing, listen to them unlike I did!
Date published: 2020-06-01
Is it remoted control?
Thank you for your question. The diffuser includes a remote control.
Date published: 2020-07-24
Is it possible to order a glass replacement ?
Thank you for your question. We are currently in the process of adding replacement parts to our website. Please visit our website in the near future for availability. We appreciate your patience during this time of transition.
Date published: 2020-07-16
How many milliliters of water does this hold?
Thank you for your question. The reservoir capacity is 150 ml.
Date published: 2020-07-14
Need to order replacement lamp
We understand that you are in need of a replacement part. We are currently in the process of adding replacement parts to our website. Please visit our website in the near future for availability. We appreciate your patience during this time of transition.
Date published: 2020-06-22
Can i buy just the dome
Thank you for your question. There are replacement covers available for several models. Please contact Consumer Relations at 1-248-863-3160 Monday through Friday 8:30 a.m. to 7:00 p.m. EST or cservice@ellia.com for assistance.
Date published: 2020-06-01
Is there a phone number to call
You can contact Consumer Relations at 1-248-863-3160 Monday through Friday 8:30 a.m. to 7:00 p.m. EST for assistance.
Date published: 2020-05-29
Hi. What replacement remotes goes to the Ellis diffuser arm-770
Thank you for your question. Please email your information to cservice@ellia.com for assistance with a replacement remote.
Date published: 2020-04-17
I received this diffuser for Christmas, and it recently stopped working. Is there a way I can get it fixed or a replacement since it has not even been a year?
We are sorry to hear this. If the diffuser has stopped misting, we recommend cleaning the water reservoir with a 50/50 vinegar and water solution and a soft bristle brush. Sometimes there can be a small amount of dust on the ultrasonic membrane from the packaging. After cleaning the reservoir, fill the reservoir with water to the “max” fill line inside the reservoir. Please email your information to cservice@ellia.com if you need further assistance.
Date published: 2020-04-14