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Balance Ultrasonic Essential Oil Diffuser - Gray

Balance Ultrasonic Essential Oil Diffuser - Gray



With its attractive, pottery-inspired design, the Ellia Balance Diffuser adds natural style to any room. Consciously crafted from ceramic, glass, and wood, it gently lifts the scent of your favorite essential oils into the air to transform the mood of your space. The Balance Diffuser comes with a convenient remote and delivers up to 7 hours of continuous runtime. It also features a color-changing light, a library of relaxing and uplifting sounds, and an Essential Oil Starter Kit with three samples.

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Customer Reviews

Balance Ultrasonic Essential Oil Diffuser - Gray is rated 3.4 out of 5 by 27.
Rated 3 out of 5 by from I've only had this for one night, and the diffuser works great, so far, but the remote is TERRIBLE! No where, in the included paperwork does it tell how far away the remote will work (I've tried mine 5 inches away and it works, but if I'm that close, I don't need a remote. If I'm in bed, 12 feet away, it doesn't work), how many sounds it plays, if it's only continuous or if it's also intermittent (if so, how do you set it). I love how it works and how it looks, but looking at Amazon, I can get one that's attractive and does more. I did get many discounts on it, so I'll probably keep it, but I'd love it more if it turned off when empty (just for safety reasons), and if the remote actually worked as a remote should.
Date published: 2017-03-04
Rated 1 out of 5 by from I purchased 3 of this exact diffuser for family members and myself for Christmas. Worked for one full day and then started malfunctioning . Wouldn't do anything but sound like a broken record player going slow and then really fast and then slow again. Lights didn't work, diffuser part didn't work nothing but a god awful sound. I had to take all 3 back to the store. Very disappointed, this thing was awesome the first day and we loved it! If I were your company I'd do a recall.. 3 exact products in 3 different households having the same malfunctions isn't a coincidence. Hopefully you can find some kind of solution. Would really like to give it another try once you find what the problem(s) is and adjust accordingly.
Date published: 2017-01-02
Rated 1 out of 5 by from It does not work! I bought this a bit over a month ago and it just will not work. I had it all set up in my bedroom, read the directions nad I could not get it to work consistently. I can turn it on and get a spurt of smoke then it just stops. I have reset it, used the switch on the machine, used the remote unplugged it etc...nothing. I have been able to get it going after numerous tries just for it to stop working within a few minutes. I have moved it to other rooms in the house and changed the remote batteries. I do not know what else to try at this point! It is soo pretty and want to use it for my anxiety and I just cannot get it to work. I would love to know what my options are, because I just am ready to give up!!
Date published: 2019-02-20
Rated 1 out of 5 by from This product simply does not work. I received it as a Christmas gift, 12-2016. It quit working after a few days. It was even exchanged but the replacement also quit working. I made sure the sensor was pointed toward the room and stood at various ranges when using the remote. After a few minutes, there was no mist. The remote worked intermittently. The volume and other controls would not work. Had to exchange for a totally different product.
Date published: 2017-03-22
Rated 2 out of 5 by from Worked until it didn’t. I bought his diffuser a few months ago, and loved it at first. After a mi th, it became harder and harder to start. I hanged tha batteries in the remote, roared the sensor, nothing. It’s beautiful, and the oils are amazing, but the diffuser is defective. I can’t make it work with any consistency, no matter what I do.
Date published: 2018-08-19
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Can this be used cordless?

Asked by: Lynda
Thank you for your question. The diffuser needs to be plugged into a 120 volt household outlet. It is not cordless.
Answered by: Consumer Relations MB
Date published: 2020-04-30

We have the ARM-730 It stopped working We changed the remote control battery (CR2025) That did not work. I tried pushing the tiny power button on the side with no success. Is there anything else I can try.

Asked by: David George Sweet
We are sorry to hear this. If the diffuser has stopped producing mist, we recommend cleaning the water reservoir with a 50/50 vinegar and water solution and a soft bristle brush. Pour a 50/50 mixture of vinegar and water into the reservoir, then soak for five minutes. Brush reservoir walls, base, and ultrasonic membrane clean with a soft-bristle brush and rinse. NEVER touch the ultrasonic membrane with your fingers, as the natural oils in skin can damage the membrane. Clean the membrane once every two to three weeks, depending on your usage. After cleaning the reservoir, fill the reservoir with water to the “max” fill line inside the reservoir. If this does not resolve the issue, please email us at for further assistance.
Answered by: Consumer Relations MB
Date published: 2020-04-07

Dimensions please.

Asked by: MAMP98
Thank you for your question. The diffuser is 6.6 x 5 x 6.6 inches.
Answered by: Consumer Relations MB
Date published: 2020-03-01

I was given a Balance Ultrasonic Essential Oil Diffuser from a friend.  (Used). It was missing the remote for it. I was wondering if I can order another remote ?  Thanking you in advance.  

Asked by: Gidget07
We are sorry to hear this. Please contact Consumer Relations at 1-248-863-3160 Monday – Friday 8:30 A.M. to 7:00 P.M. EST for assistance.
Answered by: Consumer Relations MB
Date published: 2020-02-29

Just bought Ellia Balance, and can't turn it on! Suggestions?

Asked by: Janice
We are sorry to hear this. To turn the diffuser on, press and release the power button located on the base of the diffuser. Press the power button once to turn on aroma mist and color-changing light. Press again to turn the light off. Press a third time to turn the mist off.
Answered by: Consumer Relations MB
Date published: 2020-02-29

Which country is this diffuser made in?

Asked by: BC21
Thank you for your question. The diffuser is manufactured in China.
Answered by: Consumer Relations MB
Date published: 2020-02-26

Does it have music

Asked by: Vivianileana
Yes, I believe ìt does.
Answered by: Gidget07
Date published: 2019-10-14

There are 4 colors shown on the diffusers. Where is the gold/beige one when you try to add to cart for order? Only 3 colors are listed for order.

Asked by: Prianca
Unfortunately, we are out of stock of the other colors. The options you see for ordering are all that we have available.
Answered by: Consumer Relations
Date published: 2019-08-26
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