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Customer Reviews
Q & A
I bought this diffuser but do not have directions for it's operation. Can you provide me with a manual?
You can find the manual online here: https://www.ellia.com/media/documents/ellia/instructionbooks/IB-ARM-310_EN.pdf
Date published: 2018-10-10
this morning i am getting no steam.. everything was fine yesterday.. i have tried cleaning..
We'll be happy to help you, but we need a bit more information first. Please fill out the form at https://www.ellia.com/contacts and we'll do what we can to help you.
Date published: 2018-08-31
Hi, i got my diffuser for Christmas and a few weeks after i got it, the color changing light stopped working and now the only color that shows up on the cycle is green. How can i fix this?
We'll be happy to help you, but we need a bit more information first. Please fill out the form at https://www.ellia.com/contacts and we'll do what we can to help you.
Date published: 2018-08-20
How much area does it cover?
The area covered will vary from one room to the another. We recommend starting with 5-7 drops of oil, then adjusting that amount higher for a stronger scent (or to cover a larger area) or lower for a weaker scent (or to cover a smaller area).
Date published: 2018-08-20
What are the names of the samples that come with this , and are they the regular bottles for the samples ?
The sample pack will include 2 ml each of the Orange, Fight It, and Pay Attention oils. These are smaller than the regular oil bottles, which are between 10 and 30 ml.
Date published: 2018-07-02
Hi. I have the Soothe Ultrasonic Essential Oil Diffuser. I see it suggest adding 5 to 7 drops of oil. Is it ok to add more than the recommended?
We recommend starting with 5-7 drops, but you can adjust that number higher for a stronger scent, or lower for a weaker scent, depending on your preference.
Date published: 2018-06-22
Where does the oil go?
Instruction books can be found on our website at https://www.ellia.com/customer-support/instruction-books
You can also call us at (248) 863-3160 for assistance over the phone.
Date published: 2018-06-22
How does it work?
Instruction books can be found on our website at https://www.ellia.com/customer-support/instruction-books
You can also call us at (248) 863-3160 for assistance over the phone.
Date published: 2018-06-22